Test your knowledge: How organizations benefit from digital marketing and e-commerce

Question 1

Beyond an online presence, how can a company stand out from its competitors and reach potential customers?

1 / 1 point
 

With a larger focus on driving sales

With digital marketing

With e-commerce

With a larger staffing department

 
Correct

With digital marketing, a company’s target audience will know it exists, how it can help them, as well as what makes the company different from the competition.

 
Question 2

Fill in the blank: A successful digital marketing effort guides all of a company’s customer _____?

1 / 1 point
 

sales

interactions

performance

reviews

 
Correct

By guiding all customer interactions, a successful digital marketing effort allows companies to think strategically about how to best reach customers.

 
Question 3

Successful digital marketing allows companies to think strategically about how to reach customers at what points in the purchasing process?

1 / 1 point
 

Before and during a purchase

Before, during, and after a purchase

During and after a purchase

Before and after a purchase

 
Correct

Successful digital marketing allows companies to think strategically about how to reach customers through digital channels before, during, and after a purchase. This well-coordinated strategy helps businesses to thrive online.

 
Question 4

When beginning a digital marketing effort, what does a company need to research in order to set meaningful goals and measure success?

1 / 1 point
 

Top social media platforms

Video advertisements

Popular news sites

Target audience

 
Correct

A company needs to research and learn about its target audience. By doing this research, a company will better understand how to engage new customers. With this information, a company can set meaningful goals and know how to measure its success.

 
Question 5

Which of the following examples are outcomes of a well-planned digital marketing strategy? Select three.

1 / 1 point
 

Trust

 
Correct

A well-planned digital marketing strategy builds awareness, trust, and loyalty.

Employee retention

Awareness

 
Correct

A well-planned digital marketing strategy builds awareness, trust, and loyalty.

Loyalty

 
Correct

A well-planned digital marketing strategy builds awareness, trust, and loyalty.

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